InvisiCords have a 6 month warranty from defects in manufacturing from date of payment. If the connectors or wires become frayed or break, the power plug comes off, or power is disruptive between the power source and the detector, please contact us via email with your order info (email address used, approximate date, and length ordered). After review, we will then request that you send your defective cord back to us, and we will promptly get a replacement back out at no charge!
This 6 month warranty is also applicable to the newly introduced fused version of the Invisicord. This warranty period provides the buyer a single one-time replacement of the fused version of the Invisicord should that fuse blow in this warranty period after the initial purchase. Please contact us, and after we determine your warranty status, just send the Invisicord to us to the return address we provide, and we will send a fused replacement at no additional charge.
We utilize USPS shipping, both domestic and international.
If delivery confirmation shows delivery took place to the address noted on your order but you never received it, you will be able to obtain reimbursement by the US Postal Service provided you purchased the optional USPS insurance with your US order. I am not responsible for invalid addresses on the orders or poor delivery service by your local USPS postal clerks (or other country postal services), however I will provide you as much information as you need to file a claim should you have to follow up on an insured order.
Normally, orders ship twice a week: Tuesdays and Fridays. Exceptions are made with orders made with the priority shipping option added to the cart, or as needed due to volume of sales. No shipping takes place on Saturday, Sunday, or Monday, or US Holidays